Desktop Instructions to Remove Paperless Statements

Follow the steps below to turn off paperless billing on your computer.

Step 1

Log into MyChart on your desktop or laptop.

Step 2

Click on the button in the upper left corner labeled Your Menu.

Step 3

From the dropdown, click the Billing Summary.

Step 4

At the bottom of the screen, click the link saying "cancel paperless billing".

Step 5

Click the green button that says "Receive paper statements".

Step 6

You will receive a confirmation screen.

Smartphone Instructions to Remove Paperless Statements

Follow the instructions below to turn off paperless billing using your smartphone.

Step 1

Log into MyChart on your smartphone.

Step 2

Click on the menu button in the center of the screen.

Step 3

From the dropdown, click the Billing Summary.

Step 4

At the bottom of the screen, click the link saying "cancel paperless billing".

Step 5

Click the red button that says Cancel Paperless.