Bill pay

Finding the answers you need about your bill, managing your account, or making a payment doesn’t have to be confusing, overwhelming, or time-consuming. We collected some resources and info to help make the process go more smoothly.

Pay your bill online

Visit OrthoVirginia’s secure patient portal—MyChart—to view, download, and print your past billing statements or pay a bill with your checking account or credit card.

While you’re logged in, you can also:

Send messages to the billing team
Make one-time payments
Establish payment plans

Choose your region to access your account online:

Lynchburg, Northern Virginia, Richmond and Southwest Virginia

Pay your bill

Pay a bill on behalf of another patient

Virginia Beach

At this time, we are only able to accept online payments for visits on or after January 1, 2019:

Pay your bill

Pay a bill on behalf of another patient

Get MyChart support

If you need additional help with accessing your account online, please email patient support at MyChartSupport@orthovirginia.com or call 877-701-6088.

Download the mobile app from the Apple App Store or Google Play
Enroll for access
Use your activation code to set up your account
Reset your password

Learn more about OrthoVrginia's patient portal

Pay your bill by phone

Call 866-706-7846—anytime—to check your balance and make a one-time payment.

Previous Sideline Orthopedics and Sports Medicine Patients

For visits prior to February 1, 2021, call the billing office at 307-228-1005 Monday-Friday 8 a.m. to 5 p.m.

Pay your bill by mail

Please include your account number on your check.

Lynchburg, Northern Virginia, Richmond and Southwest Virginia

Send payments to:

OrthoVirginia Billing Department
P.O. Box 75831
Baltimore, MD 21275

Previous Sideline Orthopedics and Sports Medicine Patients

For visits prior to February 1, 2021, send payments to:

Sideline Orthopedics and Sports Medicine
PO Box 823948
Philadelphia, PA 19182-3948

For visits on or after February 1, 2021, send payments to:

OrthoVirginia Billing Department
P.O. Box 75831
Baltimore, MD 21275

Virginia Beach

Send payments for visits on or after January 1, 2019, to:

OrthoVirginia Billing Department
P.O. Box 75831
Baltimore, MD 21275

Send payments for visits before January 1, 2019, to:

1717 Will O Wisp Drive
Suite 100
Virginia Beach, VA 23454

Note: Any payment by check returned for insufficient funds will incur a $50 fee.

Questions about your bill?

Call us at 866-706-7846 on Monday–Friday from 8 a.m.–5 p.m. or use MyChart to send us a message about your bill.

Notice of consumer rights (PDF)

Learn about insurance options