Setting Up Proxy Access on MyChart
Proxy access allows someone else to look at a patient’s MyChart account. Parents and guardians can set up proxy access for a minor child, and adults can give proxy access to another adult they trust. Follow these steps to set up proxy access.
Setting Up Proxy Access for a Minor Child
To set up proxy access for a minor child patient, the adult needs to have an OrthoVirginia MyChart account.
Step 1
Log into the adult’s MyChart.
Step 2
Click on the menu button. Under the Resources heading, choose Request Access to Minor.
Step 3
A form will appear. Fill out the form and submit it.
Step 4
If the information can be verified, access to the minor’s MyChart will be granted within 2 business days.
Setting Up Proxy Access for an Adult
To set up proxy access for an adult, both the patient and the proxy need to have OrthoVirginia MyChart accounts.
Step 1
Log into the patient’s MyChart.
Step 2
Click on the menu button. Under the Sharing heading, choose Sharing Hub.
Step 3
Select Manage friends and family access.
Step 4
Select Invite friends or family.
Step 5
Fill out the form and submit it. An invitation will go out to the person you would like to have proxy access.
Step 6
The proxy will receive an email. Once they verify the patient’s date of birth, they will have proxy access to the patient’s MyChart.
Questions?
If you need additional support using your MyChart account, email us at [email protected] or call our MyChart patient support line at 877-701-6088.