OrthoVirginia complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. OrthoVirginia does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

OrthoVirginia provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters

  • Written information in other formats (large print, audio, accessible electronic formats, other formats) 

and provides free lanuage services to people who primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, please let us know when you make your appointment.

If you believe that OrthoVirginia has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with OrthoVirginia's Civil Rights Coordinator.

Compliance Director
888-822-1877

7858 Shrader Road
Richmond, VA 23294

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

Office for Civil Rights
US Department of Health and Human Services

200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
Toll-free: 800-368-1019
TDD Toll-free: 800-537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html