Short Pump

Short Pump

12216 West Broad Street
4B-5
Henrico, VA 23233

804-440-4878 – Ortho On Call
804-915-1910 – Therapy Appointments
804-200-7124 – Fax

Ortho On Call Walk-In Hours
Monday–Friday 8 a.m.–8 p.m.
Saturday-Sunday 9 a.m.-5 p.m.

Therapy Hours
Monday-Thursday 7 a.m. – 7 p.m.
Friday 7 a.m. – 5 p.m.

Orthopedic urgent care & walk-in services

Walk-in appointments for injuries requiring immediate care.

Monday–Friday 8 a.m.–8 p.m.
Saturday-Sunday 9 a.m.-5 p.m.

804-440-4878

Office Manager

Victoria Frye, Office Manager
Sarah Simoff, PT, DPT, Therapy Manager

Plan your visit

To make your appointment as efficient as possible, please follow these guidelines:

Plan to arrive 15 minutes before your scheduled appointment to allow time for traffic and paperwork, and to prevent long waits.
Bring your insurance card and government-issued photo ID.
Masks are optional. You are welcome to wear a mask, and if you ask the staff and providers who work with you will wear a mask as well.
Wear loose, comfortable clothing that allows access to your injury or area in pain.
Bring any splint, brace, or other types of medical device you may have for your injury.
Due to severe allergies of patients and staff, please do not wear scented perfumes, colognes, or lotions to your appointment.

Free parking lot.

To make your appointment as efficient as possible, please follow these guidelines:

Plan to arrive 15 minutes before your scheduled appointment to allow time for traffic and paperwork, and to prevent long waits.
Bring your insurance card and government-issued photo ID.
Masks are optional. You are welcome to wear a mask, and if you ask the staff and providers who work with you will wear a mask as well.
Wear loose, comfortable clothing that allows access to your injury or area in pain.
Bring any splint, brace, or other types of medical device you may have for your injury.
Due to severe allergies of patients and staff, please do not wear scented perfumes, colognes, or lotions to your appointment.

Free parking lot.