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Adding or Updating Insurance in MyChart

Follow these instructions to add or update your insurance in MyChart. The instructions are easiest when followed in the MyChart mobile app on a smartphone or tablet. You will need your insurance card before you start.

Step 1

Log in to MyChart. Select the menu button in the top left, made up of three horizontal bars.

screenshot of MyChart app with red box around menu button

Step 2

Under the heading Insurance, select Insurance Summary.

screenshot of MyChart app menu options with red box around Insurance Summary

Step 3

Select +Add a coverage.

screenshot of MyChart app with red box around Add a coverage

Step 4

Enter the insurance name and member number from your insurance card. Select whether you are the policy holder.

screenshot of MyChart app with red boxes around insurance, member number and policy holder question on insurance summary page

Step 5

Select Add front or Add back to add a photo of your insurance card.

screenshot from MyChart app insurance summary page with red boxes around Add front and Add back options for insurance card photo uploads

Step 6

You can choose to take a new phoot or select an existing photo.

screenshot from MyChart app of options with take new photo or select existing photo with red boxes around them

Step 7

If you select to take a new photo, give permission for MyChart to access the camera to take a photo. If you select an existing photo, give permission for MyChart to access your photo library.

screenshot from MyChart app with a red box around the agree button giving permission for Mychart to use the phone camera

Step 8

Once insurance information is entered, it will be saved. The system will attempt to verify the insurance information.  

screenshot of MyChart app of insurance verification in progress

Questions?

If you need additional support using your MyChart account, email us at [email protected] or call our MyChart patient support line at 877-701-6088. 

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