Bill Pay

Finding the answers you need about your bill, managing your account, or making a payment doesn’t have to be confusing, overwhelming, or time-consuming. We collected some resources and info to help make the process go more smoothly.

Pay your bill online

You have two secure methods to view, download, print, and pay your bill online: the payment portal or MyChart.

Using payment portal

You can make payments quickly and easily online at OVA.patientbillhelp.com, where you can also chat live with a representative about your bill, view statements online, or sign up for e-Statements.

Using MyChart

If you have MyChart, you can sign in to view, download, or pay your bill online using a checking account or credit card.

Alert: Third-Party Payment Sites

We want to remind you the safest and most secure way to pay your OrthoVirginia bill online is through the payment portal or MyChart. Use the links here to make your payments.

Please be alert to third-party companies who market online bill payment services but are not OrthoVirginia. These companies will take your payment, charge you a service fee and ultimately pay OrthoVirginia. Their payment schedule to OrthoVirginia may take 30 to 90 days causing you to inadvertently be identified for collections.

Paperless statements

Are you tired of misplacing statements? Not having time to search among your files and paper? With paperless statements, you know exactly where to find your information, 24/7, and you are able to reduce clutter. Other benefits to paperless statements include:

Get technical support

For help with the payment-only portal, please call 844-493-7933. 

If you need additional help accessing your MyChart account, please email patient support at [email protected] or call 877-701-6088.

Pay your bill by text

Pay your bill by phone

Call 844-493-7933—anytime—to check your balance and make a one-time payment.

Pay your bill by mail

Please include your account number on your check.

Send payments to:

OrthoVirginia Billing Department 
PO Box 26001
Miami, FL 33102-6001

Note: Any payment by check returned for insufficient funds will incur a $50 fee.

Questions about your bill?

Call us at 844-493-7933 on Monday-Friday 8 a.m.–8 p.m. or use MyChart to send us a message about your bill.

Notice of consumer rights (PDF)

Learn about insurance options